Shipping Policy
The Sprout Collection
Canadian Shipping Rates for your Sprout Collection:
Free Shipping is included within Canada on all of your Sprout Collection purchases.
Local Pickup: Savvy Sprout always offers FREE local pick up. Choose the local pickup up option when checking out. We will contact you via email when your package is ready. The Sprout Collection and pillow packs will not be available for pickup until we have received them from our manufacturer. 24 – 48hr pickup is not applicable for any foam products until you receive your pickup notification. Local pickup is available in Airdrie, Alberta, Canada.
US / INTERNATIONAL SHIPPING
All toys (Montessori wood/felt toys) are unavailable to ship outside of Canada at this time.
Shipping to US: The Sprout Collection is now available to be shipped to the United States. The cost of shipping is included in your purchase, which is why we are charging the same price per item in USD as we are in CAD instead of messing with the ever changing conversion rates! Keeping it simple is how we like it. We hope you like it too! The Sprout Collection is made to order (pre-order basis) and will ship out once it is delivered to our warehouse.
International Shipping: We are currently only shipping to customers in the US and Canada. We hope to expand globally in the future, but need to grow at a cautious pace to ensure we do it right!
Canada-Wide Shipping: All of our items are available for shipping Canada-wide. Our toy items are ready to ship, while The Sprout Collection is made to order (pre-order basis) and will ship out once it is delivered to our warehouse.
Turnaround time: Due to The Sprout Collection being manufactured on a pre-order basis, production and shipping times vary and are subject to change with short notice. It will take approximately 3 months from date of order to receive your products. *Disclaimer: This is just an estimation and may be adjusted at any time*. Many factors such as shipping container availability, port accessibility, road conditions, etc., play a major role in transport time and is out of Savvy Sprouts control. We will do absolutely everything we can to keep shipping times up to date and will remain honest and transparent when relaying shipping date estimates.
Ready to Ship Toys
Shipping Rates for your Toy orders:
*Free shipping on Toy orders over $125 CAD*
Canada-wide shipping rates will be calculated at checkout through Net Parcel and are based on size, weight, and destination.
Orders will be processed and shipped within 1-2 business days with the exception of any product listed as “pre-order”.
Local pickup: Savvy Sprout always offers FREE local pick up. Choose the local pickup up option when checking out. Toy orders will be available for local pickup within 24-48 hours. We will contact you via email when your package is ready. Local pickup is available in Airdrie, Alberta.
US / INTERNATIONAL SHIPPING IS UNAVAILABLE FOR WOOD & FELT MONTESSORI TOYS
Refused Order Delivery Policy:
If a parcel is refused or returned to sender, the customer is responsible for all shipping fees incurred to send the item back to our warehouse. Any refused orders will be subject to a 15% restocking fee. The refund total for a rejected/refused order will be the original total MINUS shipping fees, return shipping fees, and restocking fees.